Category: Bayard’s Universal Credit story

DWP Lies and Propaganda, Deflection script

Whistleblower reveals DWP deflection script to get Universal Credit claimants off the phone.

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Universal Credit

Universal Credit from a DWP Agent’s Perspective – The First Assessment Period

This is the first in what I’m hoping will be a series of posts giving a comprehensive breakdown of Universal Credit, how it works for claimants and agents, and some of the fundamental flaws causing problems.

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