Category Archives: Universal Credit News

Radical Action – Why I think DWP agents hold the key to forcing change

DWP - Department for Work and Pensions sign

It is well know that Universal Credit is causing hardship, suffering even death. While the public are all too aware of this, employees of The Department for Work and Pensions (DWP) are living it everyday. That’s why I’m proposing radical action. I will admit that this may not be the most popular of ideas but ask that you hear me

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New report says Universal Credit could be a positive – NOT a Parody

DWP Sign Caxton House

A report by the Resolution Foundation, a think-tank that aims to tackle income inequality, has warned of the risks that “managed migration” aka moving current benefit claimants will bring. It lays out how this is make or break for the fledgling benefit. But it’s recommendations are the work of a fantasy writer in my opinion. The Resolution Foundation today published a

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DWP dramatically admit to damaging my health.

DWP - Department for Work and Pensions sign

In a strange but welcome turn of events, the Department for Work and Pensions – DWP have cancelled my tribunal and recognised my health affects my ability to work. This morning, 29th August, I received an email for Universal Credit stating that I had a message in my online account to read. I was slightly worried as I barely ever

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Universal Credit – Lies and Propaganda

DWP Lies and Propaganda, Deflection script

The Department for Work and Pension (DWP) is using lies in social media ads to promote Universal Credit Just a quick aside from my usual articles as I’m seeing more and more promoted posts from the Department of Work and Pensions about Universal Credit. This fact alone is irresponsible because every working-age benefit claimant will eventually be transferred to Universal

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Universal Credit – Housing Payments Risk Claimants being Evicted

How Universal Credit puts people in rent arrears. Housing is one of the biggest, more obvious ways Universal Credit fails claimants. Besides the much covered policies surrounding young people and housing, the way the benefit processes these payments in general almost guarantees arrears. I’m hardly the first person to criticise how this benefit handles this, CPAG have alluded to many

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Universal Credit – The Truth About Advances

I just want to start by saying that the response since my first article has been overwhelming. Organisations, journalists and claimants have shared it and I’ve heard from people about their experiences with Universal Credit, and it has been humbling. It’s hard to know what the right thing to do is in these situations and I have been extremely grateful for

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Universal Credit underpayments double those of Jobseekers Allowance

DWP - Department for Work and Pensions sign

 have uncovered statistics that show that more claimants are being underpaid on Universal Credit – UC in comparison to Jobseekers Allowance – JSA. What is important is that the number of claimants on Jobseekers is far larger than those on Universal Credit   Statistics on the Government’s Stat-Xplore website show that in the 2017/2018 tax year more money was underpaid

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New Private Funded DWP HQ in Wales gets Recommended despite Union Job Fears

Rhondda DWP HQ

Planning has recommended for a massive new back-office HQ for the Department for Work and Pensions – DWP in the welsh town of Rhondda Cynon Taff. You’d wonder were they’re getting the money when they are claiming they need to making savings. Well in true Tory fashion like over £1 billion other government assets it is “forward funded”, (ie;rent due), by

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Universal Credit from a DWP Agent’s Perspective – The First Assessment Period

Universal Credit

This is the first in what I’m hoping will be a series of posts giving a comprehensive breakdown of Universal Credit, how it works for claimants and agents, and some of the fundamental flaws causing problems.

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DWP downgrades MSP’s ability to help Scots on benefits then tells them; ‘we’re on holiday’

Westminster and Holyrood

In what seems as another snub towards Scottish Welfare Claimants the Department for Work and Pensions – DWP has downgraded the way in which MSP’s from Holyrood can help their constituents. MSP Linda Fabiani is one of the Deputy Presiding Officers in the Scottish Parliament. For those of you not familiar with Scottish Politics, this is the same as the Deputy

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My PIP home assessment & my advice to others facing one

So I thought that I would share my experience of a Personal Independence Payment – PIP home assessment and some tips on how you can make sure you get a fair shout.   So I recently got my award for Personal Independence Payment – PIP. While I am relieved that I was awarded the enhance rate of mobility, meaning I

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An Introduction to Life Inside Universal Credit’s Nerve Centre

Hi everybody, My name is Bayard, I am a former telephony agent from Universal Credit. I was an employee there for two years and my duties consisted of answering queries, calculating and issuing payments, handling complaints and requests for reconsiderations, booking appointments, issuing advances, and quite a few other things.  Our responsibilities on telephony evolved over the time I was

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DWP to waste £217k on foodbank research – but is it just a ploy to appease the UN?

Trussell Trust foodbank

So foodbanks have been appearing in the news almost daily of late. Now Work and Pensions Secretary Esther McVey has announced the Department for Work and pensions – DWP are going to waste £217,000 on researching IF their policies have contributed to the rise in foodbank use. As if they don’t already know the answer.

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