Privacy and Cookie Policy

Who are we?

This is site and it;s policies are GDPR Compliant for 25/05/2018 as required under EU Law

At Universal Credit Sufferer, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. Grab a cuppa and read on.”

Types of data we collect

Website Cookies

What are cookies?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to ‘remember’ you and your preferences, either for a single visit (through a ’session cookie’) or for multiple repeat visits (using a ‘persistent cookie’). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as ‘first party cookies’), or by other websites who serve up content on that site (‘third party cookies’).

Cookies and UniversalCreditSuffer.com

UniversalCreditSuffer.com is hosted on WordPress.com and make use of cookies for a variety of different purposes. These include those that are ‘strictly necessary’ for technical reasons; those that enable a personalized experience for visitors and registered users; and those that allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action, such as clicking the ‘like’ or ‘follow’ button on a post.

Many of the cookies we use are only set if a visitor is a registered WordPress.com user, whilst others are set for all visitors upon certain actions.

Examples of cookies set for both registered and non registered users:

ab – used for AB testing of new features.
akm_mobile – stores whether a user has chosen to view the mobile version of a site.

Examples of cookies set only for registered WordPress.com users:

twostep_auth – set when the user is logged in using two factor authentication. Only set for registered WordPress.com users.
wp-settings-{user_id} – used to persist a user’s wp-admin configuration. Only set for registered WordPress.com users.

Cookies we use

Below is a description of each category of cookies that are in use, along with specific examples (including both those used for registered and non-WordPress.com users).

Strictly Necessary

These are the cookies that are essential for websites on WordPress.com to perform their basic functions. These include those required to allow registered users to authenticate and perform account related functions, as well as to save the contents of virtual ‘carts’ on sites that have an e-commerce functionality.

cookietest – checks if cookies are enabled to provide appropriate user experience.
twostep_auth – set when the user is logged in using two factor authentication.

Functionality

These cookies are used to store preferences set by users such as account name, language, and location. They are not used to track visitors on sites that are not hosted on WordPress.com.

Examples:

akm_mobile – stores whether a user has chosen to view the mobile version of a site.
botdlang – used to track the language a user has selected to view popular blogs in.
wordpress_logged_in* – used to check whether the current visitor is a logged in WordPress.com user.
wp-settings-{user_id} – used to persist a user’s wp-admin configuration.
wp_sharing_{id} – used to track whether or not a user has already performed an action.

Performance

Performance cookies collect information on how users interact with websites hosted on WordPress.com, including what pages are visited most, as well as other analytical data. These details are only used to improve how a website functions.

Examples:

ab – used for AB testing of new features.
nux_flow_name – identifies which user signup flow was shown to the user.
signup_partner_ref – tracks the source of new user signups.
signup_referrer – tracks the source of new user signups.
tk_ni|tk_ai|tk_qs – collection of internal metrics for user activity, used to improve user experience.

Advertising/Tracking

These cookies are used to display relevant advertising to visitors on Universalcreditsuffer.com as well as to track the volume of visitors to the Universalcreditsuffer.com network. They track details about visitors such as the number of unique visitors, number of times particular ads have been displayed, the number of clicks the ads have received, and are also used to measure the effectiveness of ad campaigns by building up user profiles. These are set by Automattic and trusted third party networks, and are generally persistent in nature.

Examples:

ads – tracks if a visitor has clicked an ad before.
wordpress_eli – reduces display of ads for repeat visitors.

Third Party/Embedded Content

Sites hosted on WordPress.com make use of different third party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from Youtube and Vimeo. As a result, cookies may be set by these third parties, and used by them to track your online activity.

We at Universalcreditsuffer.com have no direct control over the information that is collected by these cookies.

Controlling cookies

Visitors may wish to restrict the use of cookies, or completely prevent them from being set. Most browsers provide for ways to control cookie behaviour such as the length of time they are stored – either through built-in functionality or by utilizing third party plugins.

To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on advertising cookies, and how to manage them, visit youronlinechoices.eu (EU based), or aboutads.info (US based).

It’s important to note that restricting or disabling the use of cookies can limit the functionality of sites or prevent them from working correctly at all.

Web beacons and other tracking technologies

Both websites and HTML e-mails may also contain other tracking technologies such as ‘web beacons’. These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, the web beacons may still load, but their functionality will be restricted.

Google Analytics

When someone visits www.universalcreditsuffer.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Legal Bases for Collecting and Using Information

A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that:

(1) The use is necessary in order to fulfill our commitments to you under our Terms of Service or other agreements with you or is necessary to administer your account–for example, in order to enable access to our website on your device or charge you for a paid plan; or

(2) The use is necessary for compliance with a legal obligation; or

(3) The use is necessary in order to protect your vital interests or those of another person; or

(4) We have a legitimate interest in using your information–for example, to provide and update our Services, to improve our Services so that we can offer you an even better user experience, to safeguard our Services, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition, to monitor and prevent any problems with our Services, and to personalize your experience; or

(5) You have given us your consent–for example before we place certain cookies on your device and access and analyze them later on, as described in our Cookie Policy.

Third Parties

Third Party Vendors:

We may share information about you with third party vendors who need to know information about you in order to provide their services to us, or to provide their services to you or your site. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information, fraud prevention services that allow us to analyse fraudulent payment transactions, email delivery services that help us stay in touch with you, those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns), those that help us understand and enhance our Services (like analytics providers), and companies that make products available on our websites (such as the extensions on WooCommerce.com), who may need information about you in order to, for example, provide technical or other support services to you. We require vendors to agree to privacy commitments in order to share information with them.

Legal Requests:

We may disclose information about you in response to a subpoena, court order, or other governmental request. For more information on how we respond to requests for information about WordPress.com users, please see our Legal Guidelines.

To Protect Rights, Property, and Others:

We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Automattic, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.

Business Transfers:

In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Universal Credit Sufferer goes out of business or enters sequestration, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.

With Your Consent:

We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so, such as the social media services that you connect to your site through our Publicize and share feature.

Other Site Owners: If you have a WordPress.com account and leave a comment on a site that uses wordpress services,(like this site, your IP address and the email address associated with your WordPress.com account may be shared with the administrator(s) of the site where you left the comment by WordPress.

Published Support Requests: And if you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve the right to publish that request in order to help us clarify or respond to your request or to help us support other users.

Information Shared Publicly

Information that you choose to make public is–you guessed it–disclosed publicly.

That means, of course, that information like your public profile, posts, other content that you make public on your website, and your “Likes” and comments on other websites, are all available to others–and we hope you get a lot of views!

For example, the photo that you upload to your public profile, or a default image if you haven’t uploaded one, is your Globally Recognized Avatar, or Gravatar–get it? :). Your Gravatar, along with other public profile information, will display with the comments and “Likes” that you make on other users’ websites while logged in to your WordPress.com account. Your Gravatar + public profile information may also display with your comments, “Likes,” and other interactions on websites that use our Gravatar service, if the email address associated with your account with us is the same as the email address that you use on the other website.

WordPress also provide a “Firehose” stream of public data (like posts and comments) from sites that use our Services to provide that data to Firehose subscribers, who may view and analyze the content (all subject to our Terms of Service), but do not have rights to re-publish it, publicly.

Public information may also be indexed by search engines or used by third parties.

Please keep all of this in mind when deciding what you would like to share.

How Long We Keep Information

We generally discard information about you when we no longer need the information for the purposes for which we collect and use it–which are described in the section above on How and Why We Use Information–and we are not legally required to continue to keep it.

Automattic’s web server logs record information about a visitor to: universalcredit.com: including the visitor’s IP address, browser type, and operating system, for approximately 30 days. We retain the logs for this period of time in order to, among other things, analyze traffic to Automattic’s websites and investigate issues if something goes wrong on one of our websites.

As another example, when you delete a post, page, or comment from your WordPress.com site, it stays in your Trash folder for thirty days just in case you change your mind and would like restore that content–because starting again from scratch is no fun, at all. After the thirty days are up, the deleted content may remain on our backups and caches until purged.

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.

To enhance the security of your account, we encourage you to enable our advanced security settings, like Two Step Authentication.

You have several choices available when it comes to information about you:

Limit the Information that You Provide: If you have an account withWordPress, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our their Services–for example, paid, premium themes–may not be accessible.

Limit Access to Information On Your Mobile Device: Your mobile device operating system should provide you with the ability to discontinue our ability to collect stored information or location information via our mobile apps. If you do so, you may not be able to use certain features (like adding a location to a photograph, for example).

Set Your Browser to Reject Cookies: At this time, Automattic does not respond to “do not track” signals across all of our Services. However, you can usually choose to set your browser to remove or reject browser cookies before using Automattic’s websites, with the drawback that certain features of Automattic’s websites may not function properly without the aid of cookies.

Close Your Account: While we’d be very sad to see you go, if you no longer want to use our Services 🙁 🙁 🙁 :(, you can close your WordPress.com account. Please keep in mind that we may continue to retain your information after closing your account, as described in How Long We Keep Information above–for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.

Your Rights

If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

Request access to your personal data;

Request correction or deletion of your personal data;

Object to our use and processing of your personal data;

Request that we limit our use and processing of your personal data; and

Request portability of your personal data.

You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights, scroll down to How to Reach Us to, well, find out how to reach us.

EU individuals also have the right to make a complaint to a government supervisory authority.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Alexander Tiffin at alex.tiffin88@gmail.com

Controllers and Responsible Companies

As this UniversalSuffer.com is hosted by Automattic’s Services and they are worldwide. Different Automattic companies are the controller (or co-controller) of personal information, which means that they are the company responsible for processing that information, based on the particular service and the location of the individual using our Services.

Depending on the Services you use, more than one company may be the controller of your personal data. Generally, the “controller” is the Automattic company that entered into the contract with you under the Terms of Service for the the product or service you use. In addition, Automattic Inc., our US-based company, is the controller for some of the processing activities across all of our Services worldwide.

The chart below explains the controllers for processing your personal information. We use the term “Designated Countries” to refer to Australia, Canada, Japan, Mexico, New Zealand, and all countries located in the European continent.

If you reside outside of the Designated Countries (for services other than those offered at WooCommerce.com): Automattic Inc.
60 29th Street #343
San Francisco, CA 94110

If you reside in the Designated Countries (for services other than those offered at WooCommerce.com): Aut O’Mattic A8C Ireland Ltd.
Business Centre, No.1 Lower Mayor Street
International Financial Services Centre
Dublin 1, Ireland

Automattic Inc. is also the controller for some of the processing activities related

to Services provided by Aut O’Mattic A8C Ireland Ltd.

If you are using our Services offered at WooCommerce.com: Bubblestorm Management (Pty) Ltd (WooCommerce.com)
Unit A206, The Old Biscuit Mill (TOBM)
373 – 375 Albert Road, Woodstock
Cape Town, South Africa

Automattic Inc. is also the controller for some of the processing activities related to

Services provided by Bubblestorm Management (Pty) Ltd (WooCommerce.com).

Changes to this Privacy Notice

Although most changes are likely to be minor, UniversalCreditSuffer.com may change its Privacy Policy from time to time UniversalCreditSuffer.com encourages visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will notify you by revising the change log below, and, in some cases, we may provide additional notice (such as adding a statement to our homepage or by sending you a notification through email or your dashboard if you are subscribed Your further use of the Services after a change to our Privacy Policy will be subject to the updated policy.